Q & A

Pattern Downloads

How do I purchase a pattern download?
Go to the "Instant Download Patterns" and choose from the 120 listed. Simply add the pattern download to your basket and checkout as usual.

How do I download a pattern?
After checkout an order confirmation page is displayed. Your pattern download(s) will be shown here. Click on the link and save the chart to your computer.

Alternatively you can download them later by logging into the site with your email address and password, and going to the My Account section, you have 7 days from the date of purchase to download your design.

How do I find the patterns on my computer once I've downloaded them?
When you download a pattern, you are asked to choose a folder on your computer in which to save the pattern. If you cannot find that folder later, you will need to search for the filename of the downloaded pattern. This will be shown when you download the pattern, and you should make a note of it.

How do I open the patterns I downloaded?
All our patterns are in pdf format. You will need version 5 or higher in order to view and print these properly.

What happens if my internet connection fails during download?
You can access your downloaded patterns in the My Account section for 7 days from the date of purchase.

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